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International
Marketing & SEO

Attract new international buyers with automated paid, social and organic search marketing.
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Translation &
Localization

Convert more new and existing buyers with powerful localization and global payment tools.
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Tax & Duty
Compliance

Maximize customer lifetime value with a best-in-class omnichannel experience.
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Trusted by
the world's
top brands


Glopal is a powerful cross-border ecommerce solution designed specifically for the needs of large and enterprise brands and retailers.
 
We're trusted by many of the world's largest fashion, lifestyle and sports brands. Glopal enables brands to scale their businesses internationally in a way that protects and respects their brand.
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Glopal Partnership Program, International Ecommerce, Logistics, Payments, Marketing

A global
ecosystem
of partners

 
Glopal, together with its partners, enables merchants around the world to create unparalleled international buying experiences. Some of the largest global brands trust Glopal with their international expansion strategies.
 
When you partner with Glopal, everyone is a winner. Grow your revenues by leveraging the best cross-border platform to drive international growth for your clients.
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Glopal and Webinterpret Warsaw office
Company

We've been powering global ecommerce since 2007. We're headquartered in Paris with offices and staff across the globe.
We're growing fast and currently recruiting for a number of really exciting roles. Click below to view our current openings.
Current openings
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Trust Centre

Security
Statement

Glopal’s information security program is based on documented policies and is partially SOC 2 certified. It is designed to ensure the secure handling of data and maintain client confidence. Key focus areas include data protection through the use of encryption for data at rest and in transit, alongside access controls to limit data exposure and system management, which covers the configuration, hardening, and ongoing monitoring of IT infrastructure. Threat response is addressed through a defined incident response plan, supported by a designated team trained to detect, contain, and respond to security events in a timely manner.

Security is integrated throughout Glopal’s operational processes. Application and network environments follow secure development lifecycle practices, incorporating measures such as input validation, code reviews, and automated security testing. Infrastructure is supported by protective controls including firewalls and continuous vulnerability scanning to help identify and remediate risks. Access to systems and data is governed by Role-Based Access Control (RBAC), with safeguards such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO) in place to strengthen authentication. Password management follows defined policies, and user access is regularly reviewed to ensure it remains appropriate to users’ roles and responsibilities.

Operational resilience is considered in system design and planning. This includes implementing redundancy for critical components, scheduled backups of both data and configurations, and periodic testing of backup recovery processes. Disaster Recovery (DR) and Business Continuity (BC) plans are maintained and periodically reviewed to ensure readiness in the event of a significant disruption.

Third-party risk is managed through a structured vendor assessment process that considers the security posture of suppliers, with a preference for those holding relevant certifications. Critical vendors are engaged under Service Level Agreements (SLAs) that define expectations for security, availability, and response.

To support the security program, Glopal provides ongoing employee training that includes privacy awareness, phishing simulations, secure coding guidance for development teams, and general security best practices. These efforts help foster a culture of security awareness and accountability, reinforcing Glopal’s commitment to operating in a secure, responsible, and transparent manner.

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Compliance &
Certifications

Glopal maintains key security certifications and compliance, including SOC 2, GDPR, and PCI DSS.

SOC 2 Type I Glopal's Website Locastiazation proxy obtained a SOC 2 type 1 Attestation letter in February 2025. Reports can be provided upon request.
SOC 2 Type II Glopal's Website Locastiazation proxy obtained a SOC 2 type 2 Attestation letter, Covering the period April 2025 - June 2025. Reports can be provided upon request. Next review period is set for July 2025 - June 2026
GDPR Compliance Glopal is compliant with the General Data Protection Regulation (GDPR).
Penetration Testing Glopal Performs regular penetration testing covering its products, Reports/future details can be provided upon request.

Policies

At Glopal, our security and compliance framework is built with SOC 2 as our guiding principle. These policies are the foundation of our trust and risk management. By formally documenting these practices, we ensure we protect customer data, secure our systems, and respond swiftly to any threats. This commitment allows our team to operate with complete security and transparency, providing you with a reliable and trustworthy global solution.

Information Security Policy Defines the organization’s overall approach to protecting information assets and ensuring confidentiality, integrity, and availability.
Acceptable Use Policy Outlines the rules and responsibilities for using Glopal systems, networks, and data in a secure and appropriate manner.
Access Control Policy Establishes rules for granting, managing, and revoking access to systems and data based on user roles and business need.
Change Management Policy Describes procedures to ensure that changes to systems or software are reviewed, tested, and approved before implementation.
Encryption Policy Mandates the use of good standard encryption technologies to protect sensitive data both at rest and in transit.
Backup Policy Defines the processes for regularly backing up critical data and ensuring its availability in the event of data loss.
Data Retention Policy Specifies how long different types of data must be retained and the procedures for secure disposal after expiration.
Data Classification Policy Provides a framework for categorizing data by sensitivity level to guide protection and handling requirements.
Risk Management Policy Outlines the approach for identifying, assessing, mitigating, and monitoring security risks across the organization.
Password Policy Sets requirements for password complexity, expiration, and management to reduce unauthorized access risk.
Vulnerability Management Policy Establishes processes for identifying, prioritizing, and remediating security vulnerabilities in systems and applications.
Incident and Event management Policy Defines how security incidents are detected, reported, escalated, and resolved to minimize impact and ensure response readiness.
Vendor Management Policy Details the criteria and process for evaluating, onboarding, and monitoring third-party vendors for security and compliance.
Human Resources Security Policy Specifies security-related requirements for employees and contractors during hiring, employment, and termination phases.
Business Continuity / Disaster Recovery policy Ensures the Glopal can continue critical operations and recover IT systems after major disruptions or disasters.
Asset Management Policy Provides guidelines for tracking, classifying, and protecting information system assets throughout their lifecycle.
Logging and Monitoring Policy Establishes requirements for logging security-relevant events and continuously monitoring systems for suspicious activity.
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Application Security

Glopal prioritizes application security through controlled change management, secure development practices, and comprehensive activity logging.

Secure coding practices Glopal's development teams follow strict guidelines for writing software code that is free of vulnerabilities and resistant to attacks, ensuring the security of its platform.
Change Management Glopal implements a change management process to manage all IT system changes, minimizing risk through controlled planning, approval, and execution.
Audit Logging Glopal maintains logs for all critical activities on core systems.

Network Security

Glopal strengthens network security through regular testing, traffic filtering, vulnerability scanning, secure remote access, and timely system updates.

Penetration Testing Glopal conducts regular security testing on core applications.
Firewall Glopal uses firewalls to control network traffic, acting as a basic barrier to protect its systems from external threats.
Vulnerability scanning Glopal performs regular vulnerability scans on different aspects of its infrastructure
VPN Glopal uses VPNs to create secure connections for its team, especially for remote access, ensuring data privacy over public networks.
Regular Patching Glopal makes sure all software and systems are updated frequently to fix security flaws and keep defenses strong.
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Training

Glopal provides ongoing training to employees and developers focused on privacy, phishing awareness, security best practices, and secure development.

Employee Privacy Training Yearly privacy awareness training is given to all employees
Phishing Training On a bi-monthly basis all users are given phishing simulations to test their awareness level. Any users that fail are given remedial training.
Security Awareness Training Yearly security awareness training is given to all employees
Secure Development Training Yearly secure development training is assigned to all developers working with Glopal

Access Control

Glopal enforces role-based access, multi-factor authentication, and single sign-on, supported by secure password policies and regular access reviews.

Role based access control All access within Glopal is assigned based on role based access.
MFA All internal systems have Multi Factor authentication enforced.
SSO Single sign on is implemented across were supported
Password Security Glopal implements secure password management systems and industry aligned password policies. 
Access Rights review Annual access rights reviews are performed on an annual basis.
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Incident Managment

Glopal maintains defined incident response processes with dedicated teams, audit logging, and regular testing to ensure timely and effective handling of security events.

Incident Response proccess Glopal has plans in place to rapidly respond to incidents which includes predefined roles.
Designated response team Designated teams are in place to respond to incidents as they arise in a timely manner.
Audit Logging Audit logging is in place on all critical systems.
Testing On a regular basis testing is performed on response proccesses.

Resilience

Glopal ensures service reliability through monitored SLAs, system redundancy, regular backups, and tested disaster recovery and business continuity plans.

Service Levels Predefined SLA’s which are measured and monitored across key critical resources.
Redundancy Redundancy is implemented across the eco system with load balancing and high availability infrastructure.
Backups Backup processes are in place which are periodically tested to ensure validity of back ups.
DR and BC Glopal has a defined plan to recover from any disaster which is tested annually to ensure validity.
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Third party vendors

Glopal manages third-party relationships through security reviews, prioritizing certified partners and establishing SLAs with critical suppliers.

Third party review proccess Glopal manages its third parties and performes security reviews on all third parties deemed critical to the business.
Certified partners used As part of the review proccess, a core element of the review focuses on ensuring that only certifed partners are used.
SLA's with critical suppliers Glopal has SLA's with all its critical third parties.

Information
Request

To request specific information on our security policy, standards or certification please complete the form below.