“The first barrier to global shipping is the uncertainty of the total cost for imported goods in the country of destination. Glopal solves this problem as their tax and duty calculator provides the transparency our customers expect.”
Beatric Goasglas, www.thekooples.com
Overview
With over 320 stores worldwide, French label The Kooples has taken a step forward to increase sales online. The ready-to-wear brand has selected Glopal's Global ecommerce Solutions to support its online growth beyond European borders.
Specifically, The Kooples wanted to sell directly to the U.S. and other countries from a centralized warehouse near Paris. To do so, the retailer needed a partner who could offer international coverage to its eCommerce platform and accept orders from more than 60 countries.
With Glopal's integrated solutions, the brand can now calculate and display taxes and duties by country of destination. The amount is collected in the shopping cart of the brand’s website and goods are shipped with DDP (Delivery Duty Paid) service. This eliminates the risk of an unexpected collection of taxes and duties to customers—an inconvenience that could generate shopper dissatisfaction and rejection of goods at the time of delivery.
“The first barrier to global shipping is the uncertainty of the total cost for imported goods in the country of destination,” said Beatrice Goasglas, Director of eCommerce and CRM of The Kooples. “Glopal solves this problem as their tax and duty calculator provides the transparency our customers expect.”
Glopal’s SaaS solution generates customs documentation directly from the warehouse and communicates the tracking number from international shipping carrier DHL Express.
About Glopal
Glopal connects millions of buyers and merchants around the world to unlock cross-border trade.
Glopal provides advanced international marketing solutions for ecommerce retailers and brands seeking to grow their businesses' globally. Using a suite of automated localization tools, merchants can quickly launch their stores on international markets and promote them to new audiences with Google Shopping Ads. Glopal’s tailored one-stop solution covers everything from driving multi-channel traffic through Google Shopping Ads & International SEO, to currency conversion, translation, tax & duty calculation, international shipping and global returns.
Glopal's fully automated Saas solution truly enables merchants to deliver their international strategy and empower their brand globally.
