“Our brand deeply values the unique connection we’ve created with women through fashion. When we realized that our international shoppers were facing obstacles, we moved quickly to find a solution that would improve their shopping experience. Glopal provided exactly what we needed for both the checkout and shipping processes and allowed us to confidently ship to additional markets.”
Mariah Chase, www.eloquii.com
Overview
As one of the few retailers specializing in trend-driven fast-fashion for sizes 12-28, ELOQUII is leading the evolution of the plus-size clothing market.
To increase brand awareness and fulfill orders outside the United States and Canada, ELOQUII is leveraging Glopal's integrated platform. The retailer now services customers in 27 countries by offering total cost calculation at checkout, which includes local customs duty, import tax and any applicable local clearance fees.
Providing customers total landed cost greatly lowers the risk of shopping cart abandonment, a common problem among cross-border retailers. Without total cost, customer satisfaction drops and sales suffer. It was an issue ELOQUII was already experiencing with orders to Canada.
ELOQUII was able to quickly integrate cross-border services into its existing eCommerce setup on Demandware. As a member of the Demandware LINK Partner Ecosystem, Glopal's ecommerce solution is readily available to clients on the Demandware platform.
Glopal also created a streamlined international shipping operation for ELOQUII. The retailer ships orders to the export hub in Ohio where Glopal takes care of label printing and customs documentation preparation.
About Glopal
Glopal connects millions of buyers and merchants around the world to unlock cross-border trade.
Glopal provides advanced international marketing solutions for ecommerce retailers and brands seeking to grow their businesses' globally. Using a suite of automated localization tools, merchants can quickly launch their stores on international markets and promote them to new audiences with Google Shopping Ads. Glopal’s tailored one-stop solution covers everything from driving multi-channel traffic through Google Shopping Ads & International SEO, to currency conversion, translation, tax & duty calculation, international shipping and global returns.
Glopal's fully automated Saas solution truly enables merchants to deliver their international strategy and empower their brand globally.
