Thank you to all of our customers, our team at Glopal and everyone who has made 2021 a success. We wish everyone a happy holidays and a prosperous 2022.
Patrick Smarzynski & Benjamin Cohen, Co-founders of Glopal
With 2021 coming to a close, we’d like to take the time to reflect over the past year, as our busiest year for growing customer’s international sales, helping to deliver millions of products and watching all of our customers grow their business across a variety of markets.
Years like 2021 best showcases why we created Glopal in the first place - to help merchants overcome the challenges of cross-border trade. Our mission for the last 10 years has always been to help merchants scale their international sales, sell more efficiently into international markets and ultimately grow their businesses.
Whilst it has been a year of global challenges, it has also been a year of achievements for Glopal, with strong growth and record-setting sales for our customers.
We made substantial improvements to many aspects of our services this year. We reacted swiftly and decisively to important global changes such as the EU VAT reforms and Brexit’s implementation, and worked tirelessly to ensure our customers are able to continue selling into these markets with limited disruption. We introduced a new global payment system to improve conversion rate and reduce the cost of selling for merchants.
But most importantly, we achieved a customer satisfaction score of 87%, which is solely down to the hard work of the entire team in their efforts to achieve our most important goal: to make sure our customers are truly satisfied with our partnership.
The success we have had in 2021 is a credit to both customers and our team. Thank you to all of our partners. It is our privilege to be a part of your success.
We’re very excited for what 2022 will bring and we cannot wait to continue the journey together.
From everyone at Glopal, we wish you all a very happy and healthy holiday and a bright and successful 2022.
Patrick Smarzynski & Benjamin Cohen
Founders of Glopal